Send bulk SMS messages to recipient groups

Note: This integration is one of Front’s Technical Services offerings. This integration is available to all plans for $250 per month, billed annually.

Dialpad is the leading AI-powered business communications platform, designed to help teams work smarter and serve customers better. With the Dialpad integration, Front users can seamlessly manage SMS and voice channels directly alongside email, live chat, and more in one unified workspace.

This integration lets you send messages in bulk to a group of recipients, similar to a mail merge. Each message starts its own individual conversation between the recipient and the Dialpad SMS channel in Front, while still allowing you to initiate them all at once.